GENERAL TERMS AND CONDITIONS

1. Seller offers to sell to Buyer, or accepts Buyer's offer to purchase, on the condition that Buyer assents to the terms contained herein. Buyer's failure to provide Seller with notification of any objection to these terms within a period of five days after receipt of this instrument or Buyer's acceptance of any product shipped hereunder constitutes assent by the Buyer to these terms. Seller's acceptance of Buyer's offer to purchase, or Buyer's acceptance hereof, is limited and restricted to these terms. Seller objects to and refuses to be bound by any terms additional to or different from those contained herein.
2. Prices are subject to change without notice, and all orders are to be invoiced at Arrow prices prevailing at time of shipment.
3. Any taxes which Arrow may be required to pay or collect under existing or future law upon or with respect to the sale, purchase, delivery, transportation, storage, processing, use or consumption of any of the products or services covered hereby, including all taxes upon or measured by receipts from sales or services, shall be for the account of Buyer, who shall promptly pay the amount thereof to Arrow upon demand.
4. All accounts are payable in United States funds, free to exchange, collection or other charges. If Buyer fails to fulfill the terms of payment or if Arrow shall have any doubt at any time as to Buyer's financial responsibility, Arrow may suspend production and/or decline to make shipment or delivery except upon receipt of cash or security satisfactory to Arrow.
5. Unless otherwise specifically provided herein, delivery will be made f.o.b. point of shipment, all risk of loss shall pass to Buyer upon delivery to carrier, and Buyer shall be responsible for obtaining insurance if desired. The method and agency of transportation and the routing, unless specified on the face hereof, will be selected by Arrow and Arrow reserves the right to ship freight collect. Shipping dates are approximate and are based on prompt receipt of all necessary information.
6. Arrow shall not be liable for any delay in performance due to fire, explosion, casualty, strike or other labor difficulties, shortage of utility, facility or labor, delay in transportation, breakdown or accident, compliance with or other action taken to carry out the intent or purpose of any law or regulation, or any cause whether similar or dissimilar beyond Arrow's reasonable control.
7. Any claims for shortages, damaged products, or non-conformance of products with the order must be made in writing within ten (10) days after receipt of shipment, and Arrow must be afforded an opportunity to investigate.
8. Cancellation or alteration of an order or return of any product by Buyer may not be made without advance written consent by Arrow and, at Arrow's option, shall be subject to cancellation, alteration or return charge acceptable to Arrow.
9. Arrow warrants that its products are free from defects in material and workmanship.
10. In the event of breach of any warranty hereunder, Seller's sole and exclusive liability shall be at its option either to repair or replace any defective product or to refund the purchase price as provided in the original terms.
11. EXCEPT AS EXPRESSLY STATED IN THIS INSTRUMENT, SELLER MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AND DOES NOT WARRANT THAT THE PRODUCTS SOLD HEREUNDER ARE MERCHANTABLE OR FIT FOR ANY PARTICULAR PURPOSE.
12. Technical information, recommendations and advice as to properties and usages of materials, design, installation and use of products are provided as suggestions only and do not establish any warranty.